Tri State Waterproofing (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, request services, or communicate with us.
Information We Collect
When you use our website or contact us, we may collect:
- Personal Information: Name, email address, phone number, service address, and other details you provide when requesting a quote or contacting us.
- Non-Personal Information: Browser type, IP address, pages visited, and other analytics data to help us improve our website.
How We Use Your Information
We may use your information to:
- Provide and manage waterproofing, foundation repair, or crawl space services.
- Respond to inquiries and provide free inspections or estimates.
- Improve our website, services, and customer experience.
- Send important updates, promotions, or service reminders (you may opt out at any time).
- Comply with legal obligations.
Sharing of Information
We do not sell, rent, or trade your personal information. We may share limited information only with:
- Service providers or contractors assisting in project delivery.
- Legal or regulatory authorities if required by law.
Cookies & Tracking
Our website may use cookies and analytics tools (such as Google Analytics) to understand visitor behavior and improve performance. You can adjust your browser settings to refuse cookies, but some features may not function properly.
Data Security
We implement reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Choices & Rights
You may:
- Request access to the personal data we hold about you.
- Request corrections or deletion of your information.
- Opt out of receiving promotional emails at any time.
To exercise these rights, contact us at:
info@tristatewaterproof.com
Children’s Privacy
Our website and services are not directed toward children under 13, and we do not knowingly collect information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.
Contact Us
If you have questions about this Privacy Policy or our practices, please contact us at:
info@tristatewaterproof.com
(856)729-2837